Investigating Windows Printer Connection Prompts

Incident Report for Paradise Valley Unified School District

Resolved

This incident has been resolved.

Posted Jul 31, 2026 - 09:58 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 30, 2026 - 08:28 MST

Update

We are continuing to investigate this issue.

Posted Jul 29, 2026 - 08:38 MST

Investigating

A recent system update has changed how Windows validates network printer drivers, and our team is actively working to streamline this configuration in the background.
We appreciate your patience while we investigate. We will update this ticket with further instructions shortly.

Posted Jul 29, 2026 - 08:31 MST

This incident affected: Systems (All other printing (non-hold print)).