IT Ticket System is Currently Down

Incident Report for Paradise Valley Unified School District

Resolved

This incident has been resolved.

Posted Feb 29, 2024 - 09:20 MST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 26, 2024 - 11:10 MST

Identified

Some individuals are able to log into the ticket system; however, it is running somewhat slowly. The vendor is still working on this issue.

Posted Feb 26, 2024 - 10:17 MST

Investigating

The IT ticket system is currently down. The vendor is implementing a fix for the issue. No ETA on when the system will be back up.

Posted Feb 26, 2024 - 07:59 MST

This incident affected: Systems (Support/Ticket).